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LYRAE © Talk Radiology

The 1st IA radiology vocal secretariat designed by radiologists

ITS GOAL?

Relieve secretaries of repetitive tasks so that they can concentrate on meaningful tasks. Managing appointments, providing information about examinations or the radio centre... LYRAE Talk takes care of everything.

Developed and tested in the RIVA radiology department in Vannes*.

* the largest private medical imaging centre in Morbihan.

LYRAE© Talk is the AI voice chatbot dedicated to managing patient calls in radiology. It has been designed in close collaboration with radiologists and medical secretaries, guaranteeing a tool that is perfectly aligned with the needs and constraints in the field.

LYRAE © Talk Radiology

The main functions

Lyrae Talk reinvents radiology call and appointment management thanks to AI and simple integration. Discover three key features that optimise reception and the relevance of responses.

01

Full call handling 24/7

Lyrae Talk efficiently manages your calls 24/7: creating, modifying, cancelling and consulting appointments. Automated responses provide all the necessary information on examinations, preparation, contraindications and deadlines, ensuring rapid and comprehensive care.

02

Intelligent answering machine with waiting list management

In the event of full slots, Lyrae Talk automatically proposes alternatives to the patient and manages his or her registration on the waiting list. This feature ensures that appointments run as smoothly as possible and reduces the number of repeat calls, providing a continuous and improved service.

03

In-depth understanding of patient needs

Lyrae Talk integrates specialised artificial intelligence engines that analyse not only the words but also the intention and the medical context (examination requested, urgency, compatibility). This finely-tuned, automated approach enables relevant, reliable decisions to be made, tailored to the radiology workflow.

Saving time
and exceptional quality

A voice secretarial system based on AI can save a radiology secretary up to 30 to 50 % of time, depending on the tasks taken on and the way the practice is organised.

Tasks handled by AITime saved per day
📞 Answering incoming calls1h30 to 2h30
📅 Appointment management30 min to 1 hour
📩 Answers to frequently asked questions1 to 2 hours
🔍 Total3 to 5 hours per day per secretary

This freed-up time allows the secretary to :

  • Focusing on the physical reception of patients.
  • Better management of emergencies and unforeseen events
  • Carry out more complex administrative tasks.
  • Improving the quality of the service provided.

Interfaced, adaptable, scalable.

Our product has been designed to integrate easily into your technological environment, offering an interfaceable, adaptable and scalable solution that can keep pace with your needs and growth.

Interfacing with existing RIS

Lyrae Talk integrates quickly and securely with the main RIS on the market, without requiring any changes to internal processes.

Dashboard
customizable

The management interface adapts to your organisation: prioritisation of examinations, multi-site management, specific timetables, specialised examinations, internal notifications.

Statistics and strategic analysis

Lyrae Talk generates valuable analysis data. This information is used to anticipate needs and adjust service strategy.

Why choose LYRAE © Talk?

Developed in a reference radiology department, under real-life conditions

Built by radiologists, for radiologists

Optimised to improve the quality of examinations and the fluidity of the patient pathway

Supported by ongoing feedback from the field

Quickly up and running, without overloading your teams

Secure, RGPD-compliant and hosted in France

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